Privacy Policy

1.1 agent 747 takes the privacy of its players seriously. This Policy applies to all personal data collected through the agent 747 website, mobile platform, customer support channels, and any other point of contact between agent 747 and a player.

1.2 This Policy should be read alongside the agent 747 Terms & Conditions. Terms not defined in this Policy carry the meaning given to them in the Terms & Conditions.

1.3 agent 747 operates primarily within the Philippine market and processes personal data of Filipino players in compliance with applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations administered by the National Privacy Commission (NPC).

agent 747 collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, government-issued ID details (for verification purposes), username.
• Contact Data: Philippine mobile number, email address.
• Financial Data: GCash account reference, Maya account reference, bank account details (BPI, BDO, Metrobank), transaction history including deposits, withdrawals, and wagering activity.
• Technical Data: IP address, device type, operating system, browser type and version, session timestamps, cookies and similar tracking data.
• Usage Data: Pages visited, games played, bet amounts, session duration, promotional interactions, support chat transcripts.
• Verification Data: Copies of government-issued identification (e.g., Philippine passport, driver's license, SSS ID, UMID) where required for KYC compliance.

We do not intentionally collect sensitive personal data beyond what is necessary for regulatory compliance and fraud prevention purposes. We do not collect data regarding racial or ethnic origin, religious beliefs, or health conditions unless directly relevant to a responsible gaming referral.

agent 747 collects personal data through the following means:

• Direct Registration: Data you provide when creating your agent 747 account, including your mobile number and password.
• Platform Activity: Data automatically generated when you use the platform — game sessions, betting activity, cashier transactions, and support interactions.
• Device & Browser: Technical data collected automatically through cookies, pixels, and similar technologies when you visit the agent 747 website.
• Payment Providers: Transaction confirmation data received from GCash, Maya, and banking partners when you make deposits or withdrawals.
• Verification Requests: Documents and information you submit in response to KYC or identity verification requests initiated by agent 747's compliance team.

agent 747 uses collected personal data for the following purposes:

• Creating and maintaining your player account and verifying your eligibility to use the platform (including age verification — 21+ requirement).
• Processing deposits, withdrawals, and wagering transactions in Philippine Peso.
• Providing 24/7 customer support via live chat and resolving account queries.
• Complying with anti-money laundering (AML), Know Your Customer (KYC), and other regulatory obligations applicable to online gaming platforms operating in the Philippines.
• Detecting, investigating, and preventing fraudulent activity, cheating, bonus abuse, and other prohibited conduct.
• Sending account-related communications including transaction confirmations, OTP verification codes, and security alerts.
• Sending promotional communications (bonuses, offers, platform updates) to players who have opted in to marketing — you may opt out at any time.
• Improving the platform through analysis of aggregated, anonymized usage data.
• Enforcing the agent 747 Terms & Conditions and Responsible Gaming Policy.

5.1 Contract Performance: Processing necessary to fulfill the agreement between agent 747 and the player — account management, payment processing, game delivery, and support.

5.2 Legal Obligation: Processing required to comply with Philippine law, including AML regulations, KYC requirements, tax reporting obligations, and PAGCOR regulatory context requirements.

5.3 Legitimate Interests: Processing for fraud prevention, platform security, and improving the player experience, where our interests do not override your data protection rights.

5.4 Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6.1 agent 747 does not sell your personal data to third parties. We share data only in the following circumstances:

• Payment Processors: GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, and other payment partners receive transaction-specific data required to process your deposits and withdrawals.
• Game Providers: Third-party game software providers (e.g., Pragmatic Play, JILI, PG Soft) may receive a session token and minimal technical data to deliver game content. They do not receive your full identity or financial profile.
• Regulatory Authorities: We are required to share certain player data with PAGCOR-context regulators, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies upon lawful request.
• Service Providers: IT infrastructure, cloud hosting, and security vendors who process data on our behalf under strict data processing agreements.
• Law Enforcement: Where required by a valid court order, warrant, or legal process issued by a competent Philippine authority.

6.2 All third parties with whom agent 747 shares personal data are contractually obligated to handle such data securely and in accordance with applicable data protection law.

7.1 agent 747 retains personal data for as long as your account remains active and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements under Philippine law.

7.2 Financial transaction records are retained for a minimum of seven (7) years in accordance with applicable tax and financial reporting obligations.

7.3 Where personal data is retained solely for legal compliance purposes, access to that data is restricted to compliance personnel and is not used for any other purpose.

8.1 agent 747 implements industry-standard technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the platform, encrypted storage of sensitive data at rest, access controls limiting data access to authorized personnel only, and regular security audits.

8.2 In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, agent 747 will notify affected players and the National Privacy Commission in accordance with the Data Privacy Act of 2012 and NPC Circular 16-03.

8.3 While agent 747 takes every reasonable precaution, no data transmission over the internet is completely secure. You use the platform with this inherent limitation in mind. We recommend using a private device and secure network when accessing your agent 747 account.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by agent 747:

• Right to Access: You may request a copy of the personal data agent 747 holds about you.
• Right to Correction: You may request correction of inaccurate or incomplete personal data in your account.
• Right to Erasure: You may request deletion of your personal data subject to agent 747's legal retention obligations.
• Right to Object: You may object to processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a machine-readable copy of personal data you have provided to agent 747.
• Right to Lodge a Complaint: You may lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact agent 747 via the live chat support available on the platform. We will acknowledge your request within 72 hours and provide a substantive response within 30 days.

10.1 agent 747 uses cookies and similar technologies to maintain your login session, remember your preferences, analyze platform usage, and deliver relevant promotional content to opted-in players.

10.2 Strictly necessary cookies (session management, security) are set automatically and cannot be disabled without impacting platform functionality. Non-essential cookies (analytics, marketing) are set only with your consent, which you may withdraw through your browser settings or by contacting support.

10.3 agent 747 does not use cookies to collect data for sale to third-party advertisers.

agent 747 does not knowingly collect personal data from individuals under 21 years of age. The platform is strictly for adults aged 21 and above, consistent with Philippine gambling regulations. If agent 747 becomes aware that personal data has been collected from a person under 21, the account will be closed immediately and all associated data will be deleted in accordance with our data minimization obligations.

agent 747 may update this Privacy Policy periodically. Material changes will be communicated to registered players via their registered contact information at least 14 days before taking effect. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the platform after any update constitutes acceptance of the revised Policy.

For any privacy-related queries, data subject access requests, or complaints regarding agent 747's handling of your personal data, contact us through:

• Live Chat: Available 24/7 on the agent 747 platform — average response time under 5 minutes.
• Email: [email protected] (plain text — not a clickable link)

agent 747 is committed to resolving all data privacy concerns promptly. Where a concern cannot be resolved directly, you have the right to escalate to the National Privacy Commission of the Philippines.